UnitedHealthcare Provider Portal resources (2025)

FAQs

How do I check my UHC benefits online? ›

Members can view and manage their benefits and rewards online in the UCard Hub section of the member site and the UnitedHealthcare app to do things like: Check benefit balances and available rewards.

Optum: Technology and data-enabled care delivery

Optum delivers care aided by technology and data, empowering people, partners and providers with the guidance and tools they need to achieve better health.

A UHC flex card is a benefit that comes with certain UnitedHealthcare Medicare Advantage plans. If your plan includes this benefit, you'll receive a prepaid Visa debit card that you can use to pay for dental, vision, or hearing services and products.

Retroactive Authorization request: • Authorization will be issued when due to eligibility issues. after an appeal is filed. UHC often doesn't receive complete clinical information with an authorization to make a medical necessity determination.

You can check your credit card benefits by accessing the summary of benefits document on your card issuer's website or by calling your card's customer service line.

PacifiCare Health Systems

UnitedHealth Group Inc

You may see the name Optum Rx on your prescription benefits. This is the UnitedHealthcare pharmacy service provider. Optum Rx offers coverage through a large network of retail chain pharmacies and independent pharmacies. It also offers coverage through its mail order pharmacy, Optum Home Delivery®.

UnitedHealthcare is the health benefits business of UnitedHealth Group, a health care and well-being company working to help build a modern, high-performing health system through improved access, affordability, outcomes and experiences.

If you've been watching some TV or scrolling through social media channels, you may have seen some enticing posts about “Medicare flex cards” with over $2,800 to use towards groceries, clothes, gas…or anything. Does this sound too good to be true? Well it is. This is a scam.

To qualify for a flex card, you must be enrolled in a Medicare Advantage plan that includes the flex card as a benefit. Generally, eligibility for Medicare starts when you turn 65, provided you're a U.S. citizen or a permanent resident who has lived in the States for at least five years.

Can you withdraw money from your UnitedHealthcare card? ›

Your personal identification number (PIN) for your card arrives separately in the mail. With your PIN you can use your card to withdraw funds at any ATM that displays the MasterCard brand name. * You can withdraw money at the ATM to reimburse yourself if you go to the doctor and pay for services out of your own pocket.

With your UnitedHealthcare UCard, it's easy to use your credit to: Shop at thousands of participating stores, including Walmart, Walgreens, Kroger, and CVS, or at neighborhood stores near you. Pay eligible home utility bills online or at your local Walmart MoneyCenter.

Starting in Q3 2023, UnitedHealthcare will eliminate nearly 20% of current prior authorizations for common procedures or prescriptions.

Retroactive Denials

Some reasons why you might have a retroactive denial include having a claim that was paid during the second or third month of a grace period or having a claim paid for a service for which you were not eligible.

Need your benefit balance? Visit HealthyBenefitsPlus.com/HighmarkWholecare or call your program number. Use of Your Card: If prompted, your PIN is that last 4-digits of your card number. Usage restrictions apply.

To get in on Earn It Off, go to UHC Rewards in the UnitedHealthcare® app and select Redeem rewards. Then you'll be ready to: With UnitedHealthcare Rewards, you can earn up to $300 for reaching program goals and completing one-time reward activities.

Use the My Benefit portal to view your OTC balance, search eligible items or find participating retailers near you or available online. If the scanned/entered item is discounted, the savings will be displayed. View available discount offers, at www.myotcoffers.com.